haha, I have to call them just about every bill because they keep sneaking movie packages onto my bill.
When you call to make a complaint, they shunt your call to an automated "Service may be interrupted do to an outage in your area"
I had to go to their headquarters once, it's built like a prison, and there are guards with shotguns.
I think they know exactly what kind of service they provide, but hey! It's a monopoly area!
They also delete negative comments from their facebook page.
About the only good news is that the warning stopped popping up today.