Author Topic: Any and all site related problems  (Read 146794 times)

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Offline smokester

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Re: Any and all site related problems
« Reply #150 on: December 12, 2010, 03:03:44 PM »
subvinorosa is having login problems again.  Initially, I thought that she couldn't even reach the site but evidently not.  Here's her screenshot.



Looking at that screen shot it definitely looks like the forum wasn't connecting to the DB, as none of the navigation is there nor any kind of guest view.  That would rule out a cookie issue on Sub's side and a database error on ours.  I have informed the host that I thought there might be something badly configured (a script of some sort), as these problems are so on and off.

The server is performing way above accepable so it is not the hardware or a spammer hogging it, I just think they have to tweak the system to iron these issues out which I am actively pushing for.
Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline subvinorosa

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Re: Any and all site related problems
« Reply #151 on: December 12, 2010, 10:23:02 PM »
Thanks smokes.  I didn't understand any of that but thank you all the same. ;D

Offline smokester

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Re: Any and all site related problems
« Reply #152 on: December 13, 2010, 02:31:46 AM »
... as the bishop said to the actress ...

I love a good double entendre, as the actress said to the bishop.

I can confirm that the recent performance issues are not at our end, as I have received this response to my report:

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Our Reply:

You are correct that this is not a local problem for you nor is it related to server load itself. It looks like there is a problem with the network load on our end that we are working to mitigate as quickly as possible.
Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline dweez

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Re: Any and all site related problems
« Reply #153 on: December 13, 2010, 07:15:56 AM »
You know smokes...I like this hosting company a lot.  :)
--dweez

Offline smokester

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Re: Any and all site related problems
« Reply #154 on: December 13, 2010, 12:30:51 PM »
You know smokes...I like this hosting company a lot.  :)

I have never been with a host so responsive that's for sure, or reasonably priced.  They pick a ticket up within 10 minutes and usually answer within an hour.
Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline subvinorosa

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Re: Any and all site related problems
« Reply #155 on: December 13, 2010, 10:05:13 PM »
That's got to be good.

Offline xtopave

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Re: Any and all site related problems
« Reply #156 on: December 14, 2010, 04:44:53 PM »
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...there is a problem with the network load on our end...

That kind of acknowledgment would never, ever happen in Argentina.  :D

Offline smokester

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Re: Any and all site related problems
« Reply #157 on: December 16, 2010, 10:29:56 AM »
Some more maint'

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Maintenance Notice

Dear *,
We are contacting you to inform you about some upcoming scheduled maintenance.

We are scheduling the replacement of the bad drive in the raid array on this machine for Dec 16th at 9PM EST. The services may interrupt during the replacement but will come back on-line immediately.

Any glitch around that time and you'll know what caused it.
Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline redlandslide

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Re: Any and all site related problems
« Reply #158 on: December 19, 2010, 05:02:41 PM »
I've been struggling to get on here for the last 20-30 minutes or so.

Offline xtopave

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Re: Any and all site related problems
« Reply #159 on: December 19, 2010, 05:10:39 PM »
Yes, me too. But now it's all OK.

Offline smokester

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Re: Any and all site related problems
« Reply #160 on: December 19, 2010, 05:38:45 PM »
I missed any trouble unfortunately but that sort of time on a Sunday is synonymous with maintenance routines which would slow the server down.
Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline smokester

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Re: Any and all site related problems
« Reply #161 on: January 18, 2011, 03:48:34 AM »

I received this today and can anyone confirm that we were down at all last night?

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Maintenance Notice

Dear *,

We are contacting you to to inform you about the network downtime we faced because of a massive DDos that we faced that affected the whole network the downtime was around 1 hour , we have now removed the attacked node and network traffic is back to normal now.
Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline dweez

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Re: Any and all site related problems
« Reply #162 on: January 18, 2011, 05:56:38 AM »
I tried to connect and it timed out.  Not sure of the time but probably somewhere around 2am EST (give or take an hour or so).
--dweez

Offline smokester

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Re: Any and all site related problems
« Reply #163 on: January 18, 2011, 04:00:10 PM »
 
Apparently there are still residual problems from the Ddos attack, this is how are server looked for a couple of hours:



I'm hoping we won't experience many more of these glitches, but if we do, they should be resolved within an hour or 2.
Don't put off until tomorrow, what you can put off until the day after.

There is an exception to every rule, apart from this one.

Offline dweez

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Re: Any and all site related problems
« Reply #164 on: January 18, 2011, 07:25:21 PM »
Yeah, right around 4pm EST I again experienced a time out.
--dweez